Frequently Asked Questions - customer satisfaction

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There are many benefits to hiring us as your professional cleaning service, including:

* Time saving: Cleaning can be a time-consuming task, especially if you have a busy schedule. Hiring a professional cleaning service can free up your time to focus on other important tasks.

* Energy saving: Cleaning can also be physically exhausting, especially if you have a large or difficult-to-clean space. Professional cleaners can take care of the cleaning for you, saving you energy and effort.

* Improved health: Regular cleaning can help improve the air quality in your space and reduce the risk of illness. Professional cleaners use specialized equipment and techniques to thoroughly clean and sanitize your space, helping to create a healthier environment.

* Increased productivity: A clean and organized space can help improve focus and productivity. Hiring a professional cleaning service, you can create a more conducive environment for work or other activities.

* Customizable services: Professional cleaning services can be tailored to your specific needs and preferences, so you can get the services you need without paying for services you don't need.

Overall, hiring us as your professional cleaning service can help you maintain a clean and healthy living or working environment with minimal effort on your part.

The cost of professional cleaning services can vary depending on several factors, including the size of your space, the level of cleaning required, and the frequency of cleaning. Generally, you can expect to pay between $25 and $50 per hour for residential cleaning services, and between $50 and $100 per hour for commercial cleaning services.

Some cleaning services may also offer flat-rate pricing based on the size or type of space being cleaned. For example, a one-time deep clean of a small apartment may cost between $100 and $200, while a deep clean of a large house may cost between $300 and $500.

It's important to get a detailed quote from the cleaning service before hiring them to ensure you understand the cost and what services are included.

The length of a professional cleaning session can vary depending on several factors, including the size of your space, the level of cleaning required, and the number of cleaners working on the job. Generally, you can expect a professional cleaning session to take anywhere from 1 to 4 hours.

For a one-time deep clean, the cleaning session may take longer than a regular maintenance cleaning. However, the length of the cleaning session can also depend on the efficiency and experience of the cleaning team.

It's important to discuss the expected length of the cleaning session with the cleaning service before hiring them to ensure you understand the time commitment required.

Whether or not you need to be at home during the cleaning session can depend on your preferences and the policies of the cleaning service. Some cleaning services may require someone to be present during the cleaning session, while others may allow you to leave a key or provide access to your home or office.

If you do choose to be present during the cleaning session, it's important to give the cleaners space to work and avoid getting in their way. You can also use this time to communicate any specific requests or concerns you may have.

Ultimately, whether or not you need to be at home during the cleaning session can depend on your comfort level and the policies of the cleaning service.

We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.  

During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.